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Agenda

Agenda

Our 2 day agenda is packed with 25 sessions across three tracks for you to choose from based on your interests, or pick and choose sessions from each one. We’ve planned a wide variety of sessions and topics from hands-on training, to product demos, to lunch and learns featuring medaptus speakers and your peers from leading healthcare organizations across the country. There will also be group discussions and opportunities for networking and socializing.


The schedule below is in Eastern Time Zone. Schedule and speakers are subject to change.


Sessions at a Glance

Time Nov 14 Nov 15
9:00-9:30am Keynote Product Roadmap
9:30am-12:00pm Coding Best Practices and Reporting & Analytics Sessions Coding Best Practices and Reporting & Analytics Sessions
12:00-1:00pm Lunch & Learn Lunch & Learn
2:00-5:00pm Physician Tips & Tricks for Physicians Sessions -


November 14, 09:00 am

Keynote

We're excited to kick off the 2023 Medaptus Academy! In this session, there will be a presentation conducted by Malachi Charbonneau, General Manager at Medaptus, about what to expect at the academy, how to engage with speakers and attendees, as well as a brief overview of the topics and discussions to expect. Don't miss out!

Key Takeaways:
  • Upcoming sessions for the day
  • Learn where to find your sessions
  • Learn how to participate in special networking opportunities

Malachi Charbonneau, General Manager, medaptus

November 14, 09:30 am

Charge Pro Refresher for Coders

This session is a high-level overview of Charge Pro for coders. This session highlights numerous different approaches to reconcile charges, while also understanding where coders can identify more details about patients, visits, charges, and audit logs.

Key Takeaways:
  • Reconciliation of charges with multiple approaches
  • Understanding of searching within Charge Pro in different ways to get the information you need
  • Navigating the history and logs of patients, visits, and charges

Bob Osgood, Senior Project Manager, medaptus

November 14, 10:00 am

Tips to Stop Missing Charges and Reduce Payer Related Denials

Discover hidden tips and tricks on how the medaptus Charge Pro solution can help your coding and billing team optimize coding accuracy and efficiency.

Key Takeaways:
  • Learn how to maximize your efficiency by using the data in Medaptus to eliminate workflow problems
  • Use customized edits to target problem encounters
  • Eliminate missing charges with the reconciliation process

Gary Bernklow, Senior Product Director, medaptus

November 14, 11:00 am

Coding Rules to Increase Efficiency and Revenue

In this session, we will dive into commonly used data and coding rules and how to leverage these rules to maximize efficiency and revenue. This session will include how to automatically change codes from one to another, direct codes to a specific hold status, and custom reports for charges on hold for a custom rule.
Key Takeaways:
  • Custom capabilities of Charge Pro
  • Examples of rules and codes working in real Charge Pro scenarios

Lisa Schwenker, Senior Project Manager, medaptus

November 14, 11:30 am

Techniques to Leverage Charge Pro Most Effectively

A more in-depth review of features within the Coder login that can be used, including the Charge Grid, filtering, searching, audit logs, and troubleshooting.
Key Takeaways:
  • How to filter for various scenarios, where the Charge Grid can be beneficial instead of the Reconciliation Screen
  • How the audit log can be used to understand historical information
  • How and when a visit arrived in the application
  • Detail around which providers and coders have made edits in real-time

Bob Osgood, Senior Project Manager, medaptus

November 14, 12:00 pm

Lunch & Learn: How to Automate, Optimize and Balance Daily Patient Assignments

Get excited to learn about some of our other products, such as Assign, our patient assignment solution. Having an automated patient assignment solution can help the overall productivity of your whole organization. Stop spending time manually creating rounding lists that aren't optimized and start achieving the highest levels of patient care and provider satisfaction.
Key Takeaways:
  • Assign is the only EHR-Integrated Patient Assignment Solution for the Healthcare Industry
  • In 4 simple steps, learn how to create an automated morning rounding list regardless of size or consensus in 30 minutes

Jeff Cibotti, Sr. Clinical Implementation Consultant & Project Manager, medaptus

Malachi Charbonneau, General Manager, medaptus

November 14, 09:00 am

Keynote

We're excited to kick off the 2023 Medaptus Academy! In this session, there will be a presentation conducted by Malachi Charbonneau, General Manager at Medaptus, about what to expect at the academy, how to engage with speakers and attendees, as well as a brief overview of the topics and discussions to expect. Don't miss out!
Key Takeaways:
  • Upcoming sessions for the day
  • Learn where to find your sessions
  • Learn how to participate in special networking opportunities

Malachi Charbonneau, General Manager, medaptus

November 14, 09:30 am

Charge Pro Refresher for Revenue Cycle and Billing Leaders

Review of how Charge Pro is being used to assist healthcare organizations in increasing revenue and efficiency within their own revenue cycle process.
Key Takeaways:
  • Charge Pro helps revenue leaders uncover missed revenue
  • Automate charge processing
  • Reduce charge lag all while accelerating cash flow, and much more

Dave Corbett, Director of Customer Success, medaptus

November 14, 10:00 am

Making the Most of Charge Pro Reports - Intro

A review of our reporting DataMart and how to leverage the information when making critical business decisions. Our customers have been asking how to make reporting better, and that is what we will cover in this session. This session will be hands-on where you will get the tools to create the reports you need.

Key Takeaways:
  • Reporting Best Practices
  • Key Reports, Discussion
  • Q & A Session

Dave Corbett, Director of Customer Success, medaptus

Malachi Charbonneau, General Manager, medaptus

November 14, 11:00 am

How To Increase Operational Efficiency: Leveraging Untapped Charge Pro Features and Reports

This session is an overview of key features and reports in Charge Pro that can be leveraged to streamline your operations or solve existing manual workflows.
Key Takeaways:
  • Learn how medaptus can used to enhance your charge scrubbing
  • Find missing and other chargeable opportunities
  • Measure how your organization is performing using key metrics and identifying outlier situations

Gary Bernklow, Senior Product Director, medaptus

November 14, 11:30 am

How to Uncover Under-Billed Infusion Revenue

Outpatient infusion billing is notoriously complex - and because of that, you could be leaving thousands or millions on the table with missed outpatient infusion revenue. Join this session to get an overview of the complexity of outpatient infusion billing and coding and how to start evaluating to see if you have any missed charges.
Key Takeaways:
  • Charge Infusion is the only fully automated infusion coding software that integrates seamlessly with EHRs
  • Increase the accuracy and compliance of your infusion charges for maximum revenue, without the complexity
  • Capture more revenue by increasing compliance with complex infusion coding rules

Gary Bernklow, Senior Product Director, medaptus

November 14, 12:00 pm

Lunch & Learn: How to Automate, Optimize and Balance Daily Patient Assignments

Get excited to learn about some of our other products, such as Assign, our patient assignment solution. Having an automated patient assignment solution can help the overall productivity of your whole organization. Stop spending time manually creating rounding lists that aren't optimized and start achieving the highest levels of patient care and provider satisfaction.
Key Takeaways:
  • Assign is the only EHR-Integrated Patient Assignment Solution for the Healthcare Industry
  • In 4 simple steps, learn how to create an automated morning rounding list regardless of size or consensus in 30 minutes

Jeff Cibotti, Sr. Clinical Implementation Consultant & Project Manager, medaptus

Malachi Charbonneau, General Manager, medaptus

November 14, 09:00 am

Keynote

We're excited to kick off the 2023 Medaptus Academy! In this session, there will be a presentation conducted by Malachi Charbonneau, General Manager at Medaptus, about what to expect at the academy, how to engage with speakers and attendees, as well as a brief overview of the topics and discussions to expect. Don't miss out!

Key Takeaways:
  • Upcoming sessions for the day
  • Learn where to find your sessions
  • Learn how to participate in special networking opportunities

Malachi Charbonneau, General Manager, medaptus

November 14, 12:00 pm

Lunch & Learn: How to Automate, Optimize and Balance Daily Patient Assignments

Get excited to learn about some of our other products, such as Assign, our patient assignment solution. Having an automated patient assignment solution can help the overall productivity of your whole organization. Stop spending time manually creating rounding lists that aren't optimized and start achieving the highest levels of patient care and provider satisfaction.
Key Takeaways:
  • Assign is the only EHR-Integrated Patient Assignment Solution for the Healthcare Industry
  • In 4 simple steps, learn how to create an automated morning rounding list regardless of size or consensus in 30 minutes

Jeff Cibotti, Sr. Clinical Implementation Consultant & Project Manager, medaptus

Malachi Charbonneau, General Manager, medaptus

November 14, 02:00 pm

Charge Pro Refresher for Physicians

See features in Charge Pro that you are not familiar with? This session will be an overview of the main functionality of the provider workflow and callouts on some less common functions of Charge Pro.
Key Takeaways:
  • Review on Physician Workstation on how to find a patient (Schedule, RL, and Charge Grid)
  • Charge entry and Review Charges
  • Point out functions like MIPS, Custom fields, shortcut editing abilities, add shortcuts

Lisa Schwenker, Senior Project Manager, medaptus

November 14, 02:30 pm

Hands-On Training for Charge Capture (incl. Mobile)

This hands-on session will go through the system’s provider functionalities, focusing on efficient workflows that reduce clicks. Providers will learn the ins and outs of the system to help streamline their charge entry workflow.
Key Takeaways:
  • Reduce clicks
  • Create more efficient workflows,
  • Eliminate areas of confusion
  • Q & A session

Jaclyn Corbett, Product and Release Manager, medaptus

November 14, 3 pm – 3:30 pm

How am I doing? Reporting for Physicians

In this session, we will review reports that focus on provider-specific data. You’ll learn how to see missing charges, your productivity statistics, relative value units (RVU) and well as how to run the reports to get the info you need.
Key Takeaways:
  • Providers will learn how to use reports to see coding accuracy, productivity, missing charges, and RVUs.

Jaclyn Corbett, Product and Release Manager, medaptus

November 14, 3:30 pm – 4:00 pm

Discussion: Physician Related Challenges for Reimbursement in 2023

There have been significant changes to Evaluation and Management charges in 2023. This session will explore the impact of this change and other challenges facing revenue cycle teams today.

Malachi Charbonneau, General Manager, medaptus

Dr. Ryan Secan, hospitalist, and Chief Medical Officer, medaptus

November 15, 09:00 am

Product Roadmap

You asked, we answered. One of the most common questions we get is what is on our product roadmap. Get a sneak peek of the product development for the Charge Pro, Infusion, and Assign products and share your feedback and ideas, too.
Key Takeaways:
  • Learn about exclusive product developments for all Medaptus solutions
  • Share meaningful ideas and feedback with colleagues

Tim McCoy, Executive Director of Engineering, medaptus

November 15, 09:30 am

How to Increase Charge Scrubbing Efficiency

In this session, we will review common workflow items that will make it more streamlined and accurate for a coder to reconcile charges. Learn how to increase charge scrubbing efficiency through discussion on quality of data, and what workflows work best for your organization.
Key Takeaways:
  • Discuss filtering on the Reconciliation screen
  • Review custom hold status
  • Review custom rules, standard coding rules, review reports to aid reconciliation
  • Documentation integration

Lisa Schwenker, Senior Project Manager, medaptus

November 15, 10:30 am

Coding Work Queues 101

One of the best but little-known features of Charge Pro is coding work queues. In this session, you'll learn what coding work queues are, why they’re important and how to use them, and how to build a custom work queue.

Dave Corbett, Director of Customer Success, medaptus

November 15, 11:00 am

Overcoming Common Billing Challenges

Many organizations suffer from the same challenges with their billing and coding. These include missing charges, a long lag time to process charges, revenue loss due to improper coding, and differing payor coding rules for similar services. There are ways to reduce all of these issues using medaptus Charge Pro. In this session, we'll show you exactly how to overcome these common billing challenges.

Key Takeaways:
  • How to use Charge reconciliation to reduce missing charges
  • Verify accurate rule selection and how to review them
  • Reduce lag time and get an unexpected bonus payment bump

Gary Bernklow, Senior Product Director, medaptus

November 15, 12:00 pm

Lunch & Learn: How to Assign Patients to Multiple Consult Providers for Team-Based Rounding

Do you find it difficult to manage consult patients? Is it easy to know who needs to be seen, by whom, and when? Do you have access to real-time information on the status of every consult patient? These are some of the challenges faced by Baptist MCI that we helped solve. In this session, you’ll learn about our new Consult Manager module for Charge Pro that helps alleviate the manual work with assigning and charging Consult patients. You'll also hear from our special guest speaker on how it has improved her daily workflow.
Key Takeaways:
  • Learn how the consult manager makes the assignment process more streamlined
  • How providers can manage their rounding lists and have an easier charge entry process
  • How the coders can optimize the reconciliation process and identify missing charges for consult patients

Lisa Schwenker, Senior Project Manager, medaptus

November 15, 09:00 am

Product Roadmap

You asked, we answered. One of the most common questions we get is what is on our product roadmap. Get a sneak peek of the product development for the Charge Pro, Infusion, and Assign products and share your feedback and ideas, too.

Key Takeaways:
  • Learn about exclusive product developments for all Medaptus solutions
  • Share meaningful ideas and feedback with colleagues

Tim McCoy, Executive Director of Engineering, medaptus

November 15, 10:00 am - 11:00 am

Identifying and Closing the Provider Documentation Deficiency and Billing Gap

Documentation alignment with billable encounters includes cross-functional relationships between providers and coders. This session will explore how customers are addressing this issue today and provide some workflows to improve compliance and streamline operations.

Malachi Charbonneau, General Manager, medaptus

November 15, 11:00 am - 12:00 pm

How to Make the Most of Charge Pro Reports – Advanced

A review of our reporting DataMart and how to leverage the information when making critical business decisions. Our customers have been asking how to make reporting better, and that is what we will cover in this session. This session will be hands-on where you will get the tools to create the reports you need.

Key Takeaways:
  • Reporting Best Practices
  • Key Reports, Discussion
  • Q & A Session

Dave Corbett, Director of Customer Success, medaptus

Julie Roser, Vice President, Post-Acute and Hospital Medicine Operations for US Acute Care Solutions

November 15, 12:00 pm

Lunch & Learn: How to Assign Patients to Multiple Consult Providers for Team-Based Rounding

Do you find it difficult to manage consult patients? Is it easy to know who needs to be seen, by whom, and when? Do you have access to real-time information on the status of every consult patient? These are some of the challenges faced by Baptist MCI that we helped solve. In this session, you’ll learn about our new Consult Manager module for Charge Pro that helps alleviate the manual work with assigning and charging Consult patients. You'll also hear from our special guest speaker on how it has improved her daily workflow.
Key Takeaways:
  • Learn how the consult manager makes the assignment process more streamlined
  • How providers can manage their rounding lists and have an easier charge entry process
  • How the coders can optimize the reconciliation process and identify missing charges for consult patients

Lisa Schwenker, Senior Project Manager, medaptus