Agenda
Our 2 day agenda is packed with 25 sessions across three tracks for you to choose
from based on your interests, or pick and choose sessions from each one. We’ve planned a wide variety
of sessions and topics from hands-on training, to product demos, to lunch and learns featuring medaptus
speakers and your peers from leading healthcare organizations across the country. There will also be group
discussions and opportunities for networking and socializing.
The schedule below is in Eastern Time Zone. Schedule and speakers are subject to
change.
Sessions at a Glance
| Time |
Nov 14 |
Nov 15 |
| 9:00-9:30am |
Keynote |
Product Roadmap |
| 9:30am-12:00pm |
Coding Best Practices and Reporting & Analytics Sessions |
Coding Best Practices and Reporting & Analytics Sessions |
| 12:00-1:00pm |
Lunch & Learn |
Lunch & Learn |
| 2:00-5:00pm |
Physician Tips & Tricks for Physicians Sessions |
- |
November 14, 09:00 am
Keynote
We're excited to kick off the 2023 Medaptus Academy! In this session, there will
be a presentation conducted by Malachi Charbonneau, General Manager at Medaptus,
about what to expect at the academy, how to engage with speakers and attendees,
as well as a brief overview of the topics and discussions to expect. Don't miss
out!
Key Takeaways:
- Upcoming sessions for the day
- Learn where to find your sessions
- Learn how to participate in special networking opportunities
Malachi Charbonneau, General Manager, medaptus
November 14, 09:30 am
Charge Pro Refresher for Coders
This session is a high-level overview of Charge Pro for coders. This session
highlights numerous different approaches to reconcile charges, while also
understanding where coders can identify more details about patients, visits,
charges, and audit logs.
Key Takeaways:
- Reconciliation of charges with multiple approaches
- Understanding of searching within Charge Pro in different ways to get the
information you need
- Navigating the history and logs of patients, visits, and charges
Bob Osgood, Senior Project Manager, medaptus
November 14, 10:00 am
Tips to Stop Missing Charges
and Reduce Payer Related Denials
Discover hidden tips and tricks on how the medaptus Charge Pro solution can help
your coding and billing team optimize coding accuracy and efficiency.
Key Takeaways:
- Learn how to maximize your efficiency by using the data in Medaptus to
eliminate workflow problems
- Use customized edits to target problem encounters
- Eliminate missing charges with the reconciliation process
Gary Bernklow, Senior Product Director, medaptus
November 14, 11:00 am
Coding Rules to Increase
Efficiency and Revenue
In this session, we will dive into commonly used data and coding rules and how to
leverage these rules to maximize efficiency and revenue. This session will include
how to automatically change codes from one to another, direct codes to a specific
hold status, and custom reports for charges on hold for a custom rule.
Key Takeaways:
- Custom capabilities of Charge Pro
- Examples of rules and codes working in real Charge Pro scenarios
Lisa Schwenker, Senior Project Manager, medaptus
November 14, 11:30 am
Techniques to Leverage Charge
Pro Most Effectively
A more in-depth review of features within the Coder login that can be used,
including the Charge Grid, filtering, searching, audit logs, and troubleshooting.
Key Takeaways:
- How to filter for various scenarios, where the Charge Grid can be beneficial
instead of the Reconciliation Screen
- How the audit log can be used to understand historical information
- How and when a visit arrived in the application
- Detail around which providers and coders have made edits in real-time
Bob Osgood, Senior Project Manager, medaptus
November
14, 12:00 pm
Lunch & Learn: How to
Automate, Optimize and Balance Daily Patient Assignments
Get excited to learn about some of our other products, such as Assign, our patient
assignment solution. Having an automated patient assignment solution can help the
overall productivity of your whole organization. Stop spending time manually
creating rounding lists that aren't optimized and start achieving the highest levels
of patient care and provider satisfaction.
Key Takeaways:
- Assign is the only EHR-Integrated Patient Assignment Solution
for the Healthcare Industry
- In 4 simple steps, learn how to create an automated morning
rounding list regardless of size or consensus in 30 minutes
Jeff Cibotti, Sr. Clinical Implementation Consultant & Project
Manager, medaptus
Malachi
Charbonneau, General Manager, medaptus
November 14, 01:00 pm
Concluding Remarks & Social
Join Dave and Malachi as they conclude the morning track of day one of Medaptus
Academy.
Key Takeaways:
- Interactive session will include a debrief of the day
- Debrief on overall comments and thoughts on the sessions
Dave Corbett, Director of Customer Success, medaptus
Malachi Charbonneau, General Manager, medaptus
November 14, 09:00 am
Keynote
We're excited to kick off the 2023 Medaptus Academy! In this session, there will be
a presentation conducted by Malachi Charbonneau, General Manager at Medaptus, about
what to expect at the academy, how to engage with speakers and attendees, as well as
a brief overview of the topics and discussions to expect. Don't miss out!
Key Takeaways:
- Upcoming sessions for the day
- Learn where to find your sessions
- Learn how to participate in special networking opportunities
Malachi Charbonneau, General Manager, medaptus
November 14, 09:30 am
Charge Pro Refresher for
Revenue Cycle and Billing Leaders
Review of how Charge Pro is being used to assist healthcare organizations in
increasing revenue and efficiency within their own revenue cycle process.
Key Takeaways:
- Charge Pro helps revenue leaders uncover missed revenue
- Automate charge processing
- Reduce charge lag all while accelerating cash flow, and much more
Dave Corbett, Director of Customer Success, medaptus
November 14, 10:00 am
Making the Most of Charge Pro
Reports - Intro
A review of our reporting DataMart and how to leverage the information when
making critical business decisions. Our customers have been asking how to make
reporting better, and that is what we will cover in this session. This session
will be hands-on where you will get the tools to create the reports you need.
Key Takeaways:
- Reporting Best Practices
- Key Reports, Discussion
- Q & A Session
Dave Corbett, Director of Customer Success, medaptus
Malachi Charbonneau, General Manager, medaptus
November 14, 11:00 am
How To Increase Operational
Efficiency: Leveraging Untapped Charge Pro Features and Reports
This session is an overview of key features and reports in Charge Pro that can be
leveraged to streamline your operations or solve existing manual workflows.
Key Takeaways:
- Learn how medaptus can used to enhance your charge scrubbing
- Find missing and other chargeable opportunities
- Measure how your organization is performing using key metrics and
identifying outlier situations
Gary Bernklow, Senior Product Director, medaptus
November 14, 11:30 am
How to Uncover Under-Billed
Infusion Revenue
Outpatient infusion billing is notoriously complex - and because of that, you could
be leaving thousands or millions on the table with missed outpatient infusion
revenue. Join this session to get an overview of the complexity of outpatient
infusion billing and coding and how to start evaluating to see if you have any
missed charges.
Key Takeaways:
- Charge Infusion is the only fully automated infusion coding software that
integrates seamlessly with EHRs
- Increase the accuracy and compliance of your infusion charges for maximum
revenue, without the complexity
- Capture more revenue by increasing compliance with complex infusion coding
rules
Gary Bernklow, Senior Product Director, medaptus
November
14, 12:00 pm
Lunch & Learn: How to
Automate, Optimize and Balance Daily Patient Assignments
Get excited to learn about some of our other products, such as Assign, our patient
assignment solution. Having an automated patient assignment solution can help the
overall productivity of your whole organization. Stop spending time manually
creating rounding lists that aren't optimized and start achieving the highest levels
of patient care and provider satisfaction.
Key Takeaways:
- Assign is the only EHR-Integrated Patient Assignment Solution
for the Healthcare Industry
- In 4 simple steps, learn how to create an automated morning
rounding list regardless of size or consensus in 30 minutes
Jeff Cibotti, Sr. Clinical Implementation Consultant & Project
Manager, medaptus
Malachi
Charbonneau, General Manager, medaptus
November 14, 01:00 pm
Concluding Remarks & Social
Join Dave and Malachi as they conclude the morning track of day one of Medaptus
Academy.
Key Takeaways:
- Interactive session will include a debrief of the day
- Debrief on overall comments and thoughts on the sessions
Dave Corbett, Director of Customer Success, medaptus
Malachi Charbonneau, General Manager, medaptus
November 14, 09:00 am
Keynote
We're excited to kick off the 2023 Medaptus Academy! In this session, there will
be a presentation conducted by Malachi Charbonneau, General Manager at Medaptus,
about what to expect at the academy, how to engage with speakers and attendees,
as well as a brief overview of the topics and discussions to expect. Don't miss
out!
Key Takeaways:
- Upcoming sessions for the day
- Learn where to find your sessions
- Learn how to participate in special networking opportunities
Malachi Charbonneau, General Manager, medaptus
November 14, 11:00 am
How To Increase Operational
Efficiency: Leveraging Untapped Charge Pro Features and Reports
This session is an overview of key features and reports in Charge Pro that can be
leveraged to streamline your operations or solve existing manual workflows.
Key Takeaways:
- Learn how medaptus can used to enhance your charge scrubbing
- Find missing and other chargeable opportunities
- Measure how your organization is performing using key metrics and
identifying outlier situations
Gary Bernklow, Senior Product Director, medaptus
November
14, 12:00 pm
Lunch & Learn: How to
Automate, Optimize and Balance Daily Patient Assignments
Get excited to learn about some of our other products, such as Assign, our patient
assignment solution. Having an automated patient assignment solution can help the
overall productivity of your whole organization. Stop spending time manually
creating rounding lists that aren't optimized and start achieving the highest levels
of patient care and provider satisfaction.
Key Takeaways:
- Assign is the only EHR-Integrated Patient Assignment Solution
for the Healthcare Industry
- In 4 simple steps, learn how to create an automated morning
rounding list regardless of size or consensus in 30 minutes
Jeff Cibotti, Sr. Clinical Implementation Consultant & Project
Manager, medaptus
Malachi
Charbonneau, General Manager, medaptus
November 14, 02:00 pm
Charge Pro Refresher for
Physicians
See features in Charge Pro that you are not familiar with? This session will be an
overview of the main functionality of the provider workflow and callouts on some
less common functions of Charge Pro.
Key Takeaways:
- Review on Physician Workstation on how to find a patient (Schedule, RL, and
Charge Grid)
- Charge entry and Review Charges
- Point out functions like MIPS, Custom fields, shortcut editing abilities,
add shortcuts
Lisa Schwenker, Senior Project Manager, medaptus
November 14, 02:30 pm
Hands-On Training for Charge
Capture (incl. Mobile)
This hands-on session will go through the system’s provider functionalities,
focusing on efficient workflows that reduce clicks. Providers will learn the ins and
outs of the system to help streamline their charge entry workflow.
Key Takeaways:
- Reduce clicks
- Create more efficient workflows,
- Eliminate areas of confusion
- Q & A session
Jaclyn Corbett, Product and Release Manager, medaptus
November 14, 03:00 pm
Provider Perspective on Closing
Documentation Deficiency
Documentation alignment with billable encounters includes cross-functional
relationship between providers and coders. This session will explore how
customers are addressing this issue today and provide some workflows to improve
compliance and streamline operations.
Key Takeaways:
- Learn how Medaptus customers are solving this workflow challenge
- What to look for in opportunity areas
- Leave with some options on how to solve your own problems
Malachi Charbonneau, General Manager, medaptus
November 14, 3 pm – 3:30 pm
How am I doing? Reporting for
Physicians
In this session, we will review reports that focus on provider-specific data.
You’ll learn how to see missing charges, your productivity statistics,
relative value units (RVU) and well as how to run the reports to get the info you
need.
Key Takeaways:
- Providers will learn how to use reports to see coding accuracy,
productivity, missing charges, and RVUs.
Jaclyn Corbett, Product and Release Manager, medaptus
November 14, 3:30 pm – 4:00 pm
Discussion: Physician Related
Challenges for Reimbursement in 2023
There have been significant changes to Evaluation and Management charges in 2023.
This session will explore the impact of this change and other challenges facing
revenue cycle teams today.
Malachi Charbonneau, General Manager, medaptus
Dr. Ryan Secan, hospitalist, and Chief Medical Officer, medaptus
November 14, 05:00 pm
Concluding Remarks & Social
To conclude the physician track on the first day of Medaptus Academy, meet with our
own subject matter experts to reflect and provide some food for thought in an
interactive session.
Key Takeaways:
- Participate in the conclusion of the first day of Medaptus Academy by
sharing your own thoughts and opinions
Dave Corbett, Director of Customer Success, medaptus
Malachi Charbonneau, General Manager, medaptus
November 15, 09:00 am
Product Roadmap
You asked, we answered. One of the most common questions we get is what is on our
product roadmap. Get a sneak peek of the product development for the Charge Pro,
Infusion, and Assign products and share your feedback and ideas, too.
Key Takeaways:
- Learn about exclusive product developments for all Medaptus solutions
- Share meaningful ideas and feedback with colleagues
Tim McCoy, Executive Director of Engineering, medaptus
November 15, 09:30 am
How to Increase Charge
Scrubbing Efficiency
In this session, we will review common workflow items that will make it more
streamlined and accurate for a coder to reconcile charges. Learn how to increase
charge scrubbing efficiency through discussion on quality of data, and what
workflows work best for your organization.
Key Takeaways:
- Discuss filtering on the Reconciliation screen
- Review custom hold status
- Review custom rules, standard coding rules, review reports to aid
reconciliation
- Documentation integration
Lisa Schwenker, Senior Project Manager, medaptus
November 15, 10:30 am
Coding Work Queues 101
One of the best but little-known features of Charge Pro is coding work queues. In
this session, you'll learn what coding work queues are, why they’re
important and how to use them, and how to build a custom work queue.
Dave Corbett, Director of Customer Success, medaptus
November 15, 11:00 am
Overcoming Common Billing
Challenges
Many organizations suffer from the same challenges with their billing and coding.
These include missing charges, a long lag time to process charges, revenue loss
due to improper coding, and differing payor coding rules for similar services.
There are ways to reduce all of these issues using medaptus Charge Pro. In this
session, we'll show you exactly how to overcome these common billing challenges.
Key Takeaways:
- How to use Charge reconciliation to reduce missing charges
- Verify accurate rule selection and how to review them
- Reduce lag time and get an unexpected bonus payment bump
Gary Bernklow, Senior Product Director, medaptus
November 15, 12:00 pm
Lunch & Learn: How to
Assign Patients to Multiple Consult Providers for Team-Based Rounding
Do you find it difficult to manage consult patients? Is it easy to know who needs to
be seen, by whom, and when? Do you have access to real-time information on the
status of every consult patient? These are some of the challenges faced by Baptist
MCI that we helped solve. In this session, you’ll learn about our new Consult
Manager module for Charge Pro that helps alleviate the manual work with assigning
and charging Consult patients. You'll also hear from our special guest speaker on
how it has improved her daily workflow.
Key Takeaways:
- Learn how the consult manager makes the assignment process more streamlined
- How providers can manage their rounding lists and have an easier charge
entry process
- How the coders can optimize the reconciliation process and identify missing
charges for consult patients
Lisa Schwenker, Senior Project Manager, medaptus
November 15, 01:00 pm
Concluding Remarks & Social
While closing out the conference, we'd love to share a little bit about what we have
learned. We would like to hear feedback from registrants as well, so your attendance
is encouraged.
Key Takeaways:
- Participate in the conclusion of Medaptus Academy by sharing your own
thoughts and opinions
Malachi Charbonneau, General Manager, medaptus
November 15, 09:00 am
Product Roadmap
You asked, we answered. One of the most common questions we get is what is on our
product roadmap. Get a sneak peek of the product development for the Charge Pro,
Infusion, and Assign products and share your feedback and ideas, too.
Key Takeaways:
- Learn about exclusive product developments for all Medaptus solutions
- Share meaningful ideas and feedback with colleagues
Tim McCoy, Executive Director of Engineering, medaptus
November 15, 10:00 am - 11:00 am
Identifying and Closing the
Provider Documentation Deficiency and Billing Gap
Documentation alignment with billable encounters includes cross-functional relationships between providers and coders. This session will explore how customers are addressing this issue today and provide some workflows to improve compliance and streamline operations.
Malachi Charbonneau, General Manager, medaptus
November 15, 11:00 am - 12:00 pm
How to Make the Most of Charge
Pro Reports – Advanced
A review of our reporting DataMart and how to leverage the information when
making critical business decisions. Our customers have been asking how to make
reporting better, and that is what we will cover in this session. This session
will be hands-on where you will get the tools to create the reports you need.
Key Takeaways:
- Reporting Best Practices
- Key Reports, Discussion
- Q & A Session
Dave Corbett, Director of Customer Success, medaptus
Julie Roser, Vice President, Post-Acute and Hospital Medicine Operations for US
Acute Care Solutions
November 15, 12:00 pm
Lunch & Learn: How to
Assign Patients to Multiple Consult Providers for Team-Based Rounding
Do you find it difficult to manage consult patients? Is it easy to know who needs to
be seen, by whom, and when? Do you have access to real-time information on the
status of every consult patient? These are some of the challenges faced by Baptist
MCI that we helped solve. In this session, you’ll learn about our new Consult
Manager module for Charge Pro that helps alleviate the manual work with assigning
and charging Consult patients. You'll also hear from our special guest speaker on
how it has improved her daily workflow.
Key Takeaways:
- Learn how the consult manager makes the assignment process more streamlined
- How providers can manage their rounding lists and have an easier charge
entry process
- How the coders can optimize the reconciliation process and identify missing
charges for consult patients
Lisa Schwenker, Senior Project Manager, medaptus
November 15, 01:00 pm
Concluding Remarks & Social
While closing out the conference, we'd love to share a little bit about what we
have learned. We would like to hear feedback from registrants as well, so your
attendance is encouraged.
Key Takeaways:
- Participate in the conclusion of Medaptus Academy by sharing your own
thoughts and opinions
Malachi Charbonneau, General Manager, medaptus
November 14, 09:00 am